Managed Services

If you have a smaller environment that can't justify a full time HPC administrator or you have an established team that requires an extra set of hands our managed services team can help

Services

OCF offers a number of managed service options that take away the requirement for our customers to carry out day to day monitoring and administration tasks. Examples of tasks our remote team undertakes includes adding users to the environment, patching, upgrading and installing new end-user applications. These services include proactive monitoring and management of your hardware and software by the experienced managed services team.

As standard OCF offers a fully remote service, however, bespoke options are available on request.

Managed services options for HPC, storage and backup environments:

  • Remote System Administration download brochure
  • Remote Service Credits for minor change requests
  • Dedicated on-site resource (bespoke offering)

 

Request a call-back if you would like to discuss the best support and management package for you.

Dean Phillips, Assistant Director, Digital and Information Services of the University of Aberdeen.

“OCF’s Remote Admin Service is an extension of our team and really helps to ensuring the smooth day to day running of our HPC cluster and with dealing with support issues, user requests and keeping on top of software and security updates. Aberdeen is a research-intensive university and we’ve already seen an increase of 50 per cent in registered users of our Maxwell HPC cluster. Having our own HPC system helps the University to attract new researchers, research funding and expand on existing programmes of research and teaching. It is highly beneficial for our researchers to have on-site access to HPC infrastructure.”

 

Dean Phillips, Assistant Director, Digital and Information Services of the University of Aberdeen.